Privacy policy
Privacy Policy | Rooar Studio
Last updated: [15/11/2025]
Rooar Studio ("we", "our", "us") operates this website on the SHOPLAZZA platform. We are committed to protecting your personal information and ensuring a safe online shopping experience. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our Store.
Information We Collect
1.1 Personal Information
- When you place an order or create an account, we may collect:
- Name
- Shipping & billing address
- Email address
- Phone number
- Payment information (processed securely by third-party providers; we do not store card details)
1.2 Device Information
- Automatically collected via SHOPLAZZA:
- IP address
- Browser type
- Time zone
- Cookies & tracking information
- Pages or products viewed
1.3 Order Information
- When you shop with us:
- Ordered products
- Transaction amounts
- Delivery information
How We Use Your Information
- We use the collected information to:
- Process and fulfill your orders
- Provide updates (order confirmation, shipping updates, customer support)
- Improve the website experience and store performance
- Prevent fraud and enhance transaction security
- Send marketing emails (only with your consent)
Sharing Your Information
We may share your information with trusted partners only for operational purposes:
3.1 With SHOPLAZZA
Our site is hosted on the SHOPLAZZA platform. SHOPLAZZA provides secure e-commerce infrastructure and may process your data according to their privacy policy.
3.2 Payment Providers
- Information may be shared with secure payment gateways such as:
- Airwallex
- Payssion
- These providers process payment information but do not store full card details on our server.
3.3 Logistics Partners
- To arrange delivery, we may share shipping details with:
- Postal services
- Courier companies
3.4 Legal Requirements
We may disclose data if required by law or to protect fraud, risk, or misuse.
Cookies & Tracking Technologies
- Our website uses SHOPLAZZA's built-in cookies to:
- Maintain cart and checkout functionality
- Analyse traffic & improve site performance
- Provide personalised content
- You may disable cookies in your browser settings, but certain features may not work properly.
Data Retention
We retain order information for record-keeping unless you request deletion.
Email marketing preferences can be changed or unsubscribed at any time.
Security
- We implement technical and organizational measures to protect your information, including:
- Encrypted transmission (HTTPS / SSL)
- Secure payment processing
- Access control and monitoring
- However, no system is 100% secure. We continuously update our security practices.
International Transfers
As a cross-border commerce business, your information may be transferred and processed outside your country, including where SHOPLAZZA's servers and payment partners are located. We ensure these transfers comply with applicable data protection laws.
Your Rights
Depending on your location (e.g., EU GDPR / UK GDPR / Australia Privacy Act), you may have the right to:
Access your personal data
Correct or update information
Request deletion
Withdraw consent for marketing
Request data portability
To exercise any rights, contact us at: hello@rooar-studio.com
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revision date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact: hello@rooar-studio.com